Return & Refund Policy – Click To Cart Now

At Click to Cart Now, customer satisfaction is our top priority. We’ve designed our return and refund policy to be transparent and hassle-free while maintaining the best shopping experience.

1. Return Policy:

• • Eligibility for Return: You can return products if they are defective, damaged, or significantly different from what you ordered.

• • Return Timeframe: Return requests must be initiated within 15 days of receiving your order.

• • Condition for Return: Products should be unused, in their original packaging, and in the same condition as delivered.

 

2. Refund Policy:

• • Full Refund: Eligible if the product is defective, damaged upon arrival, or not as described.

• • Partial Deduction: Since we offer free shipping, a 20% deduction will be applied to the refund amount to cover processing and shipping costs for returned orders.

• • Non-Refundable: If the return request is made after 15 days, the product is used, damaged due to mishandling, or does not meet the return conditions.

 

3. How to Request a Return or Refund:

• • Email us at [your email] with your order number, clear photos of the product (if damaged/defective), and a brief explanation.

• • Our team will review your request and guide you through the return process.

• • Refunds are processed within 7-14 business days after we receive and inspect the returned item.

 

4. Return Shipping Costs:

• • Damaged/Defective Products: We’ll cover the return shipping cost.

• • Change of Mind Returns: The customer is responsible for the return shipping fee, plus the 20% deduction will apply.

 

Important Notes:

• • Certain items (like personal care products) are non-returnable for hygiene reasons.

• • Please ensure the product is securely packaged to avoid damage during the return process.